FAQs

Where are you located? We are in Cypress, TX which is NW of Houston by about 20 miles. 21626 Gentry RD, Cypress, TX 77429.  Open by appointment and available for calls and messages from 10:30 am – 5:30 pm.

What are your hours? We live in very close proximity to our shop.  Normally, we are at the shop from 10:30 – 4:30 Central Time.  Please call and make an appointment so we can be prepared for you. 281-890-4500. We check emails and messages often, so if you have to leave a message, rest assured it will be listened to soon.

How can I contact you? Please call 281-890-4500, or email melodytradmusic@gmail.com.

I’m having a problem logging in, what do I do? If this is your first time ordering in awhile, our site was reconstructed February of 2022. Please register anew. Your order history will not be present on this site. If you want your order history, let us know as we have preserved it on our computers at the shop. Also, see our login help page.

Can you give me my order history from 10 years ago? Yes we are able to do that.  Please send us an email or call 281-890-4500.

 What are your hours? We live in very close proximity to our shop.  Normally, we are at the shop from 10:30 – 4:30 Central Time.  Please call and make an appointment so we can be prepared for you. 281-890-4500. We check emails and messages often, so if you have to leave a message, rest assured it will be listened to soon.

Do you restring and repair? John Gill, co-owner, is a superb woodworker and authorized Dusty Strings repair person. He also restrings harps. Please call the shop for his fees.

Do you offer harp lessons?  Mary Radspinner, co-owner, has a small studio of students. If you are interested, please text 346-332-1835 or email spinnerml@sbcglobal.net.  We provide a courtesy listing of harp teachers on our BLOG site. This listing was recently updated, but there may be old information, so please be aware of that.